Terms & conditions

 

  1. Please have your items ready to transport when we arrive (this will help us to be on time for our next customer). 
  2. If items need to be dismantled, please let us know in advance so we can allow      enough time.
  3. Payment must be made by cash, card or by arrangement of invoice on collection or delivery or at the end of the job unless otherwise agreed in advance.
  4. If collection or delivery is within the london congestion zone then there will be an additional charge of £12
  5. Please state clearly the nature of your job (e.g distance of pick up point, closest parking space, access to lifts and availiability of help) We will need help with big bulky items or will need to arrange extra help for the job ourselves.
  6. We always aim to complete our removals and deliveries within the times specified, however, we cannot be held responsible for event or circumstances beyond our control (i.e breakdown, accident, adverse weather conditions, major traffic delays, or customer delays). If for any reason we are unable to complete your collection/delivery/removal within the the specifed date/time we will contact you immediately and complete the delivery at the soonest opportuity.
  7. If we are sent to an alternative address then we reseve the right to charge an additional charge.
  8. If the size/weight provided is inaccurate then we reserve the right to charge an additional fee, or refuse to transport.
  9. Our service is door to door. We will be happy to place items where requested, but please notify us in advance so we can alow adequate time. 

We have hundreds of satisfied customers and get most of our work though recommendations 

We pride ourselves on the personal service we provide, being small enough to care but big enough to cope, we can give you a customised service that other companies just can't match

We can give you a quote over the phone with no hidden charges.  The price quoted will be the price you pay.

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